Trusted by NDIS providers across Australia

Run Your NDIS Business Smarter — with Sena

One platform to manage clients, staff, services, compliance, and visibility — built for NDIS providers who want to reduce admin, stay audit-ready, and scale with confidence.

Start Getting Discovered Today See How It Works

Smart Staff & Shift Coordination

Participant Details Acknowlegdement

Employee Onboarding

Internal Team Chat List

Edit Service Agreement

Everything You Need, All in One Place

Sena simplifies NDIS operations so you can focus on what matters most — delivering quality care, not admin.

Compliance & Governance
Operations & Workforce
Participant & Service Management
Growth & Visibility

Compliance & Governance

Stay audit-ready without the stress

Reduced compliance risk

NDIS Compliance CRM

Purpose-built for NDIS Practice Standards — track everything auditors need in one place.

Less time preparing for audits

Audit-Ready Policies & Registers

Pre-built compliance registers and documentation that meet NDIS requirements.

Proactive compliance alerts

AI Compliance Assistant

Get notified before issues arise. AI-powered monitoring helps you stay ahead.

Operations & Workforce

Less admin, more time for participants

Hours saved on scheduling

Smart NDIS Rostering

Intelligent shift management with automated alerts for training expiry and certification gaps.

Faster team setup

Provider & Worker Onboarding

Streamlined onboarding with compliant documentation and credential tracking.

Better coordination

Secure Stakeholder Communication

Keep participants, families, and support coordinators connected and informed.

Participant & Service Management

Focus on outcomes, not paperwork

Complete documentation

Service Agreements & Records

Manage service agreements, case notes, and progress tracking in one centralised system.

Full visibility over issues

Incident, Risk & Complaints Management

Track, respond to, and resolve incidents with a complete audit trail.

Transparency for participants

Client Portal

Give participants and families visibility into their services and progress.

Growth & Visibility

Get discovered by those who need you

New participant connections

NDIS Provider Discovery & Referrals

Get found by participants, support coordinators, and other providers through Sena's Discovery Tool.

Accurate invoicing

Xero-Connected Billing

Automated billing mapped to NDIS price guides — no more manual calculations.

Reduced Admin Load

Less duplication, fewer manual checks, fewer spreadsheets

Reduced Compliance Risk

No more missed incidents, expired training, or incomplete records

Improved Visibility

Know what's happening across clients, staff, and services in real time

How It Works

Get started with Sena in three simple steps

Step 1

Register & Set Up

Create your account and configure your organisation in minutes. Import existing data or start fresh.

Step 2

Manage & Automate

Run clients, staff, billing, and compliance from one system. Reduce manual work immediately.

Step 3

Stay Compliant & Grow

Receive alerts, reports, and insights as your organisation scales. Always audit-ready.

Most providers are up and running within a day

Start Your Free Trial

Transparent pricing for every builder

Choose the plan that fits your building ambitions. From weekend projects to enterprise applications, we've got you covered.

Service Provider
Independent Support Worker
Lister
Micro / Sole Traders

Get started with essential features

Annual
$119 /month
Save $360/year
  • Client onboarding & forms
  • Staff management & training
  • Shift, case note & incident reporting
  • Xero billing integration
  • AI-powered compliance tracking
Get Started
Small

Perfect for growing teams349

Annual
$279 /month
Save $840/year
  • Everything in Micro, plus:
  • Advanced rostering features
  • Priority support
  • Custom report templates
  • Multi-location support
Get Started
Medium

Built for established providers

Annual
$559 /month
Save $1680/year
  • Everything in Small, plus:
  • Advanced analytics
  • API access
  • Dedicated account manager
  • Custom integrations
Get Started
Independent Worker

For solo support workers

Annual
$39 /month
Save $120/year
  • Personal client management
  • Shift tracking & logging
  • Case note documentation
  • Basic compliance tools
  • Mobile app access
Get Started
Discovery Listing

Get found by participants

Annual
$23 /month
Save $72/year
  • Provider profile page
  • Service area visibility
  • Direct enquiry form
  • Verification badge
  • Analytics dashboard
Get Started

Built by People Who Do the Work

Sena wasn’t designed in a boardroom. It was built from the ground up alongside support workers, service providers, support coordinators, and SDA investors who are part of the system every day.

We’ve lived the paperwork. The late nights. The frustration of wanting to do the right thing for participants, while getting bogged down in compliance, process, and disconnected systems that don’t reflect how support is actually delivered.

Our goal isn’t just to build another CRM. It’s to keep evolving a platform that reduces administrative burden across the sector — so no matter your role, you can spend more time on participant-facing delivery and less time wrestling with forms, registers, and procedures.

"We're Australian operators having a genuine go at solving problems that have plagued this industry for years. Sena will continue to be shaped by the people using it, because that's who it's built for."

Support Workers
Service Providers
Support Coordinators
SDA Investors

Trusted by NDIS Providers Across Australia

Built by service providers, for service providers — designed for real NDIS workflows.

"Before Sena, we spent hours managing client documentation and compliance checks manually. Now everything is streamlined in one platform. Sena has transformed how we deliver care and manage our NDIS business."

SM
Sarah Mitchell
Operations Manager, Melbourne

"Sena's automated rostering and staff tracking features have saved us countless hours each week. The real time visibility into our operations means we can focus more on participant outcomes and less on paperwork."

JC
James Chen
Support Coordinator, Brisbane

"Managing compliance used to be overwhelming, but Sena makes it effortless. The automated alerts and audit tracking give us peace of mind, and the Xero integration has eliminated our billing errors completely."

RT
Rebecca Thompson
NDIS Provider Director, Sydney
500+
Active Providers
15,000+
Participants Supported
99.9%
Uptime
Australian
Data Hosting

Frequently Asked Questions

Q. What is Sena?
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Sena is an all-in-one NDIS management platform built specifically for Australian disability service providers. It helps you manage clients, staff, compliance, billing, and visibility from a single system.
Q. Is Sena only for registered providers?
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No. Sena works for both registered and unregistered NDIS providers, as well as independent support workers. Our platform adapts to your registration status and compliance requirements.
Q. How is Sena different from ShiftCare or SupportAbility?
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Sena was built from the ground up by NDIS providers, support workers, and coordinators who understand the daily realities of the sector. We combine comprehensive compliance tools, modern rostering, and the only built-in provider discovery network.
Q. Can Sena streamline my billing processes?
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Absolutely. Sena integrates directly with Xero and automatically maps your services to NDIS price guides. This eliminates manual calculations and reduces billing errors.
Q. Is my data secure?
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Yes. Sena uses enterprise-grade security with Australian-based data hosting, encryption at rest and in transit, and role-based access controls to protect participant and organisational data.
Q. Do I need to buy separate features or modules?
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No. All plans include full access to every core feature. Pricing scales only with team size, not feature access.
Q. What if my team grows — or shrinks?
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Sena scales with you. You can upgrade or downgrade your plan at any time based on your current team size. We'll prorate any changes.
Q. How long does it take to get set up?
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Most providers are up and running within a day. Our onboarding process guides you through configuration, and you can import existing data or start fresh.
Q. Can I try Sena before committing?
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Yes. We offer a free trial so you can explore the platform with your real data before making a decision.
Q. Do you offer support?
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Absolutely. All plans include email support, with higher tiers receiving priority response times and dedicated account management.
Q. How does Sena help with audits?
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Sena maintains a complete audit trail of all activities, documentation, and compliance records. When auditors come calling, everything they need is organised and accessible.
Q. Can my support workers use this on mobile?
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Yes. Sena includes a mobile app for support workers to log shifts, record case notes, and access participant information in the field.
Q. Do I still need a consultant or compliance officer?
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Sena supports your compliance efforts but doesn't replace your organisational responsibilities under the NDIS Practice Standards. It makes compliance easier to manage, but you remain accountable for your obligations.
Q. What if NDIS rules change?
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Sena is continuously updated to reflect changes in NDIS pricing, policies, and requirements. You'll always be working with current standards.
Q. How do I transition from my current software?
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We provide data migration support to help you move from existing systems. Our team will work with you to ensure a smooth transition with minimal disruption.
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